We provide our customers with different service channels to ensure their satisfaction.
- Retail shops
Customers can subscribe to any of our services by simply visiting the nearest retail shop and completing the relevant application form
- Our retail shops are available in different areas of Bahrain to ensure easy access for our customers.
- All customers requests can be handled in our retail shops
- Bill payment and collect service are available in our retail shops
- Please click here for locations and opening hours
Call Centre
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Our call centre operates 24hours a day, 7 days a week to provide our customers with full support ensuring their satisfaction.
- The Call Centre provides the following services:-
- Mobile services support
- Fixed line services support and new provisions
- Internet services support
- Directory inquiry service
- Local call assistance “Collect call”
- International call assistance
- International directory inquiry
- Prepaid cards service support
- eFax service support
- Black berry service support
- O-Net service support
- Complaints and billing disputes
- Fixed line Faults reporting
- Telegram service
- Bill inquiry and payments for all services
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Please click here to get details about our contact numbers and emails
- Electronic Channels
- Please click here to access our eService portal
- You will need to register as a new user to gain full benefit of our eServices
- Some services can still be used without registration but requires CPR authentication
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