Unified communications facilitates the integration of real-time and non-real time communications with business processes and requirements. Batelco can provide you with solutions to help you diminish the risk of legacy PBXs, reduce the running costs associated with managing and administrating multiple networks, and enhance your daily communication experience with others.

Today’s business environment requires a reorganization of the way that IT infrastructures support an organization’s business needs. Companies in a competitive environment need to lower their communications costs while increasing their employees’ productivity. This has become a standard. If your organization is apprehensive about escalating telecommunications costs and a lack of functionality in your existing PBX then IP Telephony could be a solution to the problem. The convergence of voice, video and data over IP offers newfound ways for organizations to communicate with customers and business partners. At the same time it helps in generating new opportunities, reducing costs and developing competence. Batelco helps organizations to leverage the advantages of unified IP-based communication. We remove the pain associated with the migration from legacy voice technologies, by assessing, migrating, integrating, securing and managing unified IP communications. So, for companies who wish to raise efficiency, whilst lowering costs, anis is the perfect partner.

The Unified Communication enables customer you as a service provider to deliver a suite of advanced VoIP, Messaging and Collaboration services to its employee.

Unified communications in action

Given the sophistication of unified communications technology, its uses are myriad for businesses. It enables users to know where their colleagues are physically located (say, their car or home office). They also have the ability to see which mode of communication the recipient prefers to use at any given time (perhaps their cell phone, or email, or instant messaging). A user could seamlessly set up a real-time collaboration on a document they are producing with a co-worker, or, in a retail setting, a worker might do a price-check on a product using a hand-held device and need to consult with a co-worker based on a customer inquiry. With unified communications, instant messaging and presence could be built into the price check application, and the problem could be resolved in moment.
Unified communications is very useful for knowledge workers, information workers, and service workers alike, many of whom may cross the lines between the three sectors on a daily or hourly basis, depending on the task and the client. With an increasingly mobile workforce, businesses are rarely centralized in one location. Unified communications facilitates this on-the-go, always-available style of communication. In addition, unified communications technology can be tailored to each person’s specific job or to a particular section of a company.